Start with the responsible source

Recognize concerning changes, prepare for medical evaluation, support daily safety, reduce caregiver strain, and plan while the person can participate. The resources below are starting points for verification, applications, complaints, provider searches, and local referrals.

Where to begin

  • Use National Institute on Aging dementia information.
  • Use Medicare information about cognitive assessment and care planning.
  • Use Eldercare Locator for local caregiver and respite services.
  • Use emergency services for sudden confusion or immediate danger.

Official and established resources

Prepare before calling or applying

  • Write the exact question and desired outcome.
  • Have the relevant card, notice, bill, account number, dates, and ZIP code available—but do not send sensitive information to an unverified contact.
  • Ask whether the office serves the correct county, plan, provider type, or legal issue.
  • Ask what documents are required and whether an appointment is necessary.
  • Record the representative’s name, date, confirmation number, and next step.
  • Request an accessible format, interpreter, relay service, or reasonable accommodation when needed.

Verify the organization

Use the official web address or a phone number printed on an official notice. Commercial advertisements and lead-generation forms can appear above government results in search engines. Confirm the domain before entering personal information.

More pages

Within this subject: Updates and Official Changes, Decision Checklist, Common Mistakes and Warning Signs, State-by-State Differences.

Related subjects: Family Caregiver Support, Respite, and Training, Long-Term Care, Home Care, Hospice, and Facility Quality, Advance Directives, Hospice, Funeral, and Estate Planning.

Last reviewed

Resource links and descriptions were reviewed on 2026-07-30. Program capacity, hours, and local availability still require direct confirmation.